Our Technology

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IME's Technology

We proudly set our self apart from our competitors with our industry leading process-driven systems. This includes the use of some of the most advanced and cutting-edge technology available, at no additional charge to our customers or providers. This software, DMETrack and NexTraq, enables us to provide the most up-to-date information on our services and products possible, while keeping costs down.

Accountable

Accountable

Reliable

Reliable

Cost-Efficient

Cost-Efficient

Mobile

Mobile

DMETrack

DMETrack frees our hospice providers' staff from the burden of tracking equipment and chasing pick-ups and lost equipment. It also gives them the information they need to cut costs and allocate resources. This software is mobile and can be used anywhere with an internet connection which means they can work right from the patient’s bedside. Providers can create an account and use the login portal on the IME website.

DMETrack allows hospice providers to:

  • Place orders and see order status in real-time
  • Schedule deliveries
    • Can send out automatic pick-ups upon patient discharge from the hospital
  • Adjust billing
    • Prevents overbilling due to human error
  • Manage costs
  • NexTraq

    IME is then able to track delivery times with NexTraq, a fleet tracking and management system. This software is utilized to give real-time updates, every 30 seconds, on all our IME delivery trucks using GPS tracking. This allows for IME and our customers to see the most up-to-date information on when their new equipment or supplies will arrive.

    By using these technologies, IME is able to remain even more customer-centric throughout the equipment process. These softwares ensure that the logistics of the equipment process are managed accurately and timely, which enables us to provide the best personalized care and service for you and your loved ones.

Contact Independent Medical Equipment

We're ready to deliver our premium hospice equipment throughout all of Alabama, Western Georgia, and Southern Tennessee. For more information call us at (205) 631-8915. We're here to answer any questions!

Accreditation: The Compliance Team

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